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So, it’s best that you leave your Mac overnight to complete the installation. Sometimes, the High Sierra installation can take very long to the point that it looks frozen already, but when you leave it for hours, the process has eventually completed. If you are uncertain whether or not your Mac has frozen during the installation, consider our advice below:īefore you come up with a conclusion that your Mac has stalled during the installation, you have to be aware of certain things. Otherwise, you might lose your data when you interrupt the installation process with a forced reboot. But before you take action, you have to be sure that the installation is no longer running in the background.
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On some other Macs, the screen will turn white, black, or grey that one cannot tell if the Mac is switched on or not.Īlternatively, you may also find your Mac frozen on the installation page with a message saying, “macOS could not be installed on your computer.” And if you click the Restart button, the same message will show.Īs you can see, your Mac has many ways of telling you that the installation of Mac OS has stalled. Sometimes, you will see a “spinning beach ball”. In some cases, an Apple logo with a loading status bar will show.
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Generally, if there is a problem with the software installation, it will show on the screen. How to Know If the Installation Has Stalled
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If you are still having issues with downloading the update through the Mac App Store, visit Apple’s website instead.